FAQ’s

Frequently Asked Questions

Do I need a consultation before treatment?

Yes. We will always carry out a consultation before your treatment to understand your concerns, discuss your desired results and create a personalised treatment plan that is right for you. If you are booking lines and wrinkles treatment, you will also need to have a consultation with my prescriber before I can consider treating you. We will still complete your consultation with me to discuss your goals and treatment plan. There’s no need to book a separate appointment for your consultation. Your allocated appointment time allows enough time for a full consultation and, where appropriate, your treatment to be carried out during the same appointment.

How do I know which treatment is right for me?

I will always carry out a thorough consultation before your treatment to understand your concerns, discuss your desired results and create a personalised treatment plan that is right for you. I will talk you through the most suitable treatment options, explain what each treatment involves and answer any questions you may have. Your treatment plan will be tailored to your individual needs, goals and suitability. If you’re unsure what to book, simply book the treatment you feel you may want, and we can always discuss and adjust this during your consultation. Your treatment plan doesn’t have to be decided before you arrive — we’ll make sure you feel comfortable and informed before proceeding.

How long do results last?

The longevity of your results will depend on the treatment you have, the area being treated and how your individual body responds. Lines & wrinkles treatments: Results typically develop over the first couple of weeks and can last around 3–4 months, although this can vary from person to person. With regular treatments, some clients may find their results last longer over time. Dermal fillers: Results can vary considerably depending on the type of filler used, the area treated and your individual metabolism. Depending on the treatment, results can typically last anywhere from 6–18 months, and sometimes longer. During your consultation, we’ll discuss the expected longevity of your specific treatment and what you can realistically expect from your results. Everyone is different, so results and treatment longevity cannot be guaranteed.

Are aesthetic treatments painful?

Most aesthetic treatments are very well tolerated, although you may experience some mild discomfort depending on the treatment and the area being treated. Everyone’s pain threshold is different, so your experience may vary. Numbing cream will be offered for all treatments to help make your experience as comfortable as possible. Dermal fillers also typically contain lidocaine, a local anaesthetic, which helps to numb the area as the filler is being injected. You may still feel a small pinch, pressure or brief stinging sensation, but we’ll always take our time and make sure you’re as comfortable as possible throughout your appointment. My priority is to create an environment where you feel calm, comfortable and safe. There is absolutely no need to feel rushed — we will take our time, talk you through each step and make sure you feel comfortable before we begin. If you’re nervous or it’s your first time having an aesthetic treatment, please don’t worry. Just let me know — I’m always happy to answer any questions and support you throughout the process.

What happens during my appointment?

Your appointment will always begin with a thorough consultation. We’ll discuss your concerns, what you would like to achieve and your desired results. I’ll assess your individual needs and suitability and talk you through the treatment options available to you. Together, we’ll agree on a personalised treatment plan based on your goals and what is appropriate for you. Once you’re happy with the proposed treatment plan and have had the opportunity to ask any questions, you’ll be asked to complete and sign a consent form before any treatment takes place. If treatment is appropriate and you decide to go ahead, we’ll carry this out during the same appointment where possible. Your appointment time allows enough time for a full consultation, consent process and treatment, so there’s no need to feel rushed. Throughout your treatment, I’ll talk you through what I’m doing and make sure you’re comfortable. Numbing cream will be offered for all treatments where appropriate. Once your treatment is complete, we’ll go through your aftercare advice in detail, including what to expect following your treatment, what to avoid and when you should seek advice if needed. I’ll also let you know when you can expect to see your results and whether a review or follow-up appointment is recommended. Most importantly, there’s no pressure to proceed with treatment. My priority is that you feel comfortable, informed and confident in the treatment plan we’ve agreed together.

What should I do before my appointment?

To help ensure you have the best possible experience, there are a few things I recommend before your appointment. Please avoid alcohol for at least 24 hours before your treatment, as this can increase the likelihood of bruising and swelling. It’s also advisable to avoid smoking immediately before and after treatment where possible. Please arrive with clean skin and avoid applying makeup directly to the treatment area if possible. It’s also important to plan your schedule with your treatment in mind. Temporary swelling, redness and bruising can occur following aesthetic treatments and the extent can vary from person to person. For this reason, I recommend avoiding booking your appointment immediately before an important event or occasion where possible. If there is anything you’re unsure about before your appointment, please get in touch. I’m always happy to answer any questions and make sure you feel prepared and comfortable before you arrive.

What aftercare will I receive?

After your treatment, I’ll talk you through your aftercare instructions verbally, including what you can expect following your treatment, what to avoid and anything specific you need to be aware of. You’ll also receive written aftercare advice to take away with you, so you have everything you need to refer back to once you’re home. I’m always available to answer any questions or concerns you may have following your treatment, and you’ll have a direct way of contacting me for support. Please note that I also work full-time as a nurse alongside my aesthetics business, so I may not always be able to respond immediately. Please allow up to 24 hours for a response to messages. If you have an urgent concern following treatment, please don’t wait for a message response and seek appropriate medical advice or urgent care where necessary.

What is your cancellation policy?

When booking an appointment, a £25 non-refundable deposit is required to secure your appointment. This deposit will be deducted from the total cost of your treatment on the day. I kindly ask that you provide at least 48 hours’ notice if you need to cancel or reschedule your appointment. Cancellations or rescheduling with less than 48 hours’ notice, as well as missed appointments, may result in your £25 deposit being forfeited. A new deposit will then be required to secure another appointment. If you attend your appointment and, following your consultation, I determine that you are not suitable for the treatment, your deposit may be refunded at my discretion. If you simply decide not to proceed with treatment after your consultation, the deposit will remain non-refundable, as the appointment time has been reserved specifically for you. I completely understand that unexpected circumstances can happen, so please contact me as soon as possible if something comes up. I’ll always consider individual circumstances where appropriate. Thank you for respecting my time and allowing me to provide the best possible experience for every client.

Who may not be suitable for treatment?

For safety and professional reasons, there are some circumstances where I’m unable to provide aesthetic treatments. I do not currently treat: * Anyone under 18 years of age * Anyone who is pregnant or breastfeeding * Anyone taking blood-thinning medication Your suitability for treatment will always be assessed during your consultation. If you’re unsure whether a medication, medical condition or personal circumstance may affect your suitability, please get in touch before booking and I’ll be happy to discuss this with you. Your safety will always come first, and if a treatment isn’t appropriate for you, I’ll always be honest and transparent about this